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GIFT
CERTIFICATES |
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RETURN POLICY:
PLEASE READ THIS TERMS AND CONDITIONS OF USE CAREFULLY. THESE TERMS AND CONDITIONS MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THIS SITE. BY USING THIS SITE, YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, THEN DO NOT USE THIS SITE.
CJ's Home Decor is not a "try is out service". Once you have purchased an item form www.cjshomedecor.com the only reason a return will be permitted is for genuine defects in the purchased item. We are very customer service oriented but have had some abuses of our generosity and efforts in the past.
All items except custom and special ordered products can be returned within 10 days from the date of receipt of merchandise. Customer is responsible for returning the item (shipping prepaid) in the original packaging and in sealable condition. All returns must include original factory box, original factory packaging (foam, plastic, plastic on frame, wrappings, etc) blank, unfilled warranty cards, all instruction booklets and paperwork, along with a copy of your invoice. Do not deface original factory cartons or packaging in any manner. Please properly package and insure the item so a claim can be filed with the carrier if damage occurs during return shipment. Claims can not be filed on items not properly and securely packaged. Goods are to be returned, freight prepaid,
ALL RETURNS MUST BE AUTHORIZED BY US AND RMA (Return Merchandise Authorization) MUST BE ISSUED. NO CREDIT WILL BE GIVEN ON MERCHANDISE RETURNED WITHOUT AUTHORIZATION.
Any "Shipping Included" (Free Shipping) item will have the outbound freight charge deducted from the total return. Many items have promotional (reduced) shipping charges - the shipping cost on your order may not reflect the actual shipping cost. The 10 day time frame begins when you receive your order. Returns shipped beyond the 10 day time frame will not be refunded and will be returned to the sender at their expense.
Returns are only allowed for merchandise purchased from the website of www.cjshomedecor.com. UNAUTHORIZED RETURNS WILL BE CHARGED AN ADDITIONAL 10% HANDLING FEE.
Some Products listed and ordered from www.cjshomedecor.com can be returned however there is a 35% restocking charge. Please be sure to re-package the product to prevent damage to merchandise. Any product returned and not properly packaged that receives damage due to improper packaging may be subject to additional charges to bring product back to new condition.
NO REFUNDS, RETURNS OR CANCELLATIONS on following items:
Stone Mantels, Glass Doors, Fireplace Mantels, Fireplaces, Stoves, Fireplace Inserts, Mantel Shelves, Log Mantels, Marble/Granite Tile Surround, Faux Surround, Grills, Fiber Reinforced Concrete Firepits and any custom order are non returnable NO REFUNDS OR CANCELLATIONS.
If item was damaged during shipping, claim will be filed and replacement will be ordered. Claim can only be filed if submitted in shippers time frame. No exceptions! |
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FEATURED
PRODUCTS |
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Environmentally Friendly
Bamboo Rugs & Chair Mats |
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This
simple but elegant coal grate, vent free no flue required!
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Standard and custom shelves |
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Quality Wood Mantels
Large selection of styles you did not see yet! |
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Kids backyard dream
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Move Outside |
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The world of warmth, pleasure, coziness and
beauty - SOAPSTONE |
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Hoods attach with or without an enclosure
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Natural Stone? Take a
closer look. We offer a complete line of Cast Stone |
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CUSTOM SCREENS FOR
Drapery Walls, Security Screens, Safety Curtains, Etc!
Fax or email us your specs. |
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